Upgrading plans: Members can upgrade their subscription plan and keep their grandfathered pricing.
These types of changes are considered an upgrade:
- Any Standard plan to any Flex, Premium, or Dual plan.
- Any Flex plan to any Premium or Dual plan.
- Any Premium plan to the Dual Flex plan.
- Dual plan to any Premium plan or to the Dual Flex plan
Downgrading plans: A user-initiated plan downgrade will remove any grandfathered status, meaning the member will be charged the regular price. In contrast, automatic downgrades triggered by the unavailability of catalog bundles will preserve the grandfathered status.
These types of changes are considered a downgrade:
- Any Dual, Premium, or Flex plan to any Standard plan.
- Any Dual or Premium plan to any Flex plan.
- Any Premium plan to the Dual plan.
- Dual Flex plan to any Premium plan.
- Dual Flex plan to the Dual plan.